The first users of the new set-top box from Sony complained about problems with the console, reports GizChina with a link to publications on Reddit . p>
Judging by the date of the posts, the complaints appeared in mid-November, immediately after the PS5 was released in limited sales in some countries. Gamers have noticed an error that prevents the launch or download of previously purchased games. In most cases, the problem concerns games designed specifically for the PS5, such as the improved version of Call Of Duty Black Ops: Cold War.
Users have reported that the console does not allow games to be opened by displaying a download notification on the screen, or reporting that it cannot find the named title in the library. In the latter case, the system offers to purchase the game again through the PS Store.
The community of gamers on Reddit said that the only working way to solve the problem is to restart the console, but this does not help in all cases. Some users advise to reset the device software to factory settings, but in this case, you can lose all games and saves. Journalists believe that Sony is preparing a patch that will appear when the PS5 goes on sale globally.
Earlier in the next-generation Sony console found a serious technical failure, about which told journalist Jeff Gerstmann. According to the author, after putting the Spider-Man Remastered game into standby mode, he was unable to start it back, noticing that the system had activated the recovery process of the external drive. Gerstmann had to restart his PS5 to get the console back to work.