A decree published in the “Official Journal” specifies the regulation of commercial requests on the phone, providing for strong fines in the event of an offense.
Le Monde with AFP
The phones will sound a little less. Commercial telephone canvassing will be prohibited on weekends and holidays, and its scheduled schedules Monday to Friday, from 1 er March 2023, according to A decree published in the Official Journal Friday 14 October. “Consumers’ canvassing is authorized Monday to Friday, from 10 a.m. to 1 p.m. and from 2 p.m. to 8 p.m. it is, on the other hand, prohibited on Saturday, Sunday and public holidays”, has this decree.
This supervision will apply “as well to people not registered on the Bloctel list”, which allows free to register your number to oppose telephone canvassing, “to those registered but requested as part of An in progress contract “. On the other hand, this framework will not apply “if the consumer has given his express and prior consent to be called, the professional to justify it”.
A person cannot be requested “by telephone for commercial prospecting for more than four times a month by the same professional or by a person acting on his behalf,” he said. Finally, “when the consumer refuses this canvass during the conversation, the professional refrains from contacting him or trying to contact him before the expiration of a period of sixty calendar days from this refusal”.
The violation of these rules may be sanctioned by an administrative fine of 75,000 euros for a natural person and 375,000 euros for a legal person.