Microsoft said that some 32-bit applications may encounter repeating failures while saving and copying files in different versions of Windows (especially when copying to network resources).
The problem affects only applications that support large memory addresses and use function Copyfile in Windows 11 21H2 and 22H2 (after installation KB5023774 or later updates) or Windows 10 21H2 and 22H2 (after installation KB502373 or more new updates).
“Windows devices are more susceptible to this problem when using some commercial or corporate security software that use advanced file attributes” – says Microsoft.
According to the company, the functionality of copying files in the conductor was not affected, however, the CopyFile function used in certain applications can work with failures. Microsoft Office applications, such as Word and Excel, are subject to this problem only when using 32-bit versions, and touched users may have an error “Document is not saved”.
This well -known problem will hardly be found by consumers using Windows devices in personal or uncontrolled commercial settings. It is reported that of all the versions of the Microsoft operating system has not yet eliminated the failure of copying and saving files only on the latest release – Windows 11 version 22H2.
The company offered a very funny Fix, which the injured customers can use. You just need to re -save or copy files until the process passes without errors. Such a recommendation was given in Redmond before the release of a full correction.
In the meantime, if the problem has appeared in Windows 10 21H2/22H2 or Windows 11 21H2, it is possible to roll back problem updates using the Kir function by downloading and installing the following group policy configurations from the Microsoft official website:
- kb5023774 – for Windows 11 21h2
- KB 5023773 – for Windows 10 21H2/ 22h2
more detailed information about the deployment and configuration of group policies Kir can be found at Support Support Microsoft .