Package holders will be compensated in particular due to the degradation of service on the bus and metro network managed by the RATP between September and December 2022.
MO12345lemonde with AFP
Ile -de -France public transport users will receive from 37.60 euros to 112.80 euros in reimbursement. The Organizing Authority for Ile-de-France transport, Ile-de-France Mobilités (IDFM), announced, Thursday, February 9, 67 million euros in compensation for holders of the Navigo pass due in particular to the degradation of service on the network bus and metro managed by RATP between September and December 2022.
“We have decided to compensate for half a half all the Ile-de-Franceiens who bought three monthly packages over the last four months of 2022,” announced Valérie Pécresse, president of the Ile-de-France region, during of a press conference. Some users of RER B and D will benefit from additional compensation due to regularity of less than 80 % on their line for several months. M Me Pécresse had announced on December 31 that “charges refections” – namely the sums not paid by IDFM to the RATP due to a lack of service – would be returned to users.
During the last four months of the year, 25 % of the planned buses have not circulated on the RATP surface network as well as 10 to 20 % of metros. “The recovery is engaged and it progresses slowly,” added the regional president, promising to make a new stage on Monday. “We were forced in January to increase the price of the Navigo pass very strongly – which went from 75.20 euros to 84.10 euros – in a period when the quality of service was not there”, A deplored Valérie Pécresse.
opening of an online space
IDFM’s online compensation space will open on March 14 and it will be possible to make your request for a month, simply communicating your navigo pass number or bank statements proving payments. In addition to this exceptional compensation – with a total amount of 60 million euros -, IDFM will pay up to 7 million euros to certain users of RER B and victims of repeated dysfunctions on their lines.
Four sections of B and one D of D are eligible. It is enough to present a certificate of domicile or employer proving the regular use of these axes and to have bought monthly transport titles during periods when the quality of service was less than 80 %.
For three months at less than 80 % regularity, each user of these lines will be reimbursed for half a-hen of its transport title; For six months, it will be an entire month. In total, the allowances can go up to 112.80 euros if they are combined.