Recently, Windows 11 versions 24H2 have encountered a problem affecting a number of popular Ubisoft games. Players have reported issues such as the screen turning black or the games crashing during play. The affected games include “Assassin’s Creed Valhalla”, “Assassin’s Creed Origins”, “Assassin’s Creed Odyssey”, “Star Wars Outlaws” and “Avatar: Frontiers of Pandora”.
In response, Ubisoft has released a temporary fix for Star Wars Outlaws to address the failures, although players are still experiencing performance issues. Microsoft has taken action by restricting the installation of updates on devices where these games are installed. This means that users with these games will not be offered the Windows 11 24H2 update through the standard Windows Update channel. IT system administrators are advised to use protection identifiers 54437462 and 54580160 to monitor and track these issues.
It is strongly advised against manually upgrading to Windows 11 using the assistant installation or carrier creation tool until the problem is resolved. If a game becomes unresponsive, Microsoft recommends using the task manager to end the process. Users can do this by pressing Ctrl + Shift + ESC, locating the game in the list of processes, selecting it, and clicking the “End task” button.
Both Ubisoft and Microsoft are actively working to fix the problem and have promised to provide updates and additional information in the near future.