With the increasing dependence on digital giants and dematerialized services, massive internet cuts are multiplying.
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More and more massive! The large -scale Internet breakdowns reach increasingly impressive and disturbing levels. This is still experienced by millions of inhabitants of Grenoble, Besançon, Reims (Marne) and Strasbourg, on April 27, after the sabotage of several fiber optic sections.
Immediately, an investigation was opened to, in particular, “deterioration of goods likely to undermine the fundamental interests of the nation”. It is that, in an increasingly connected world, being deprived of access to the web quickly turns to the nightmare, for companies as for individuals.
Thousandeyes, an American company specializing in the identification of incidents on the network, has applied itself to draw up a list of the biggest service failures occurred during the year 2021 around the world.
arrives at the top that of seven hours of Meta’s services (Facebook, Instagram, WhatsApp), which occurred on October 4 and which struck “hundreds of millions, if not billions of users”, through customers of companies of companies Company partners.
The podium is supplemented by Fastly (a service that accelerates websites of websites), including 85 % of customers, including Le Monde, New York Times, Guardian, Github, Twitch, Reddit and Paypal , saw, on June 8, their websites rendered for all or part unavailable for an hour; And by Amazon Web Services, the world champion of the cloud (dematerialized computer), whose successive breakdowns of December 7 and 15 have disrupted the proper functioning of platforms as popular as Netflix or Disney+, but also handicapped the services of the Mother house (Amazon Prime, etc.).
In France, another breakdown marked the spirits, that, linked to fire, which ravaged ovhcloud installations on the night of March 9 to 10, 2021.
small number of actors
The enumeration is enough to highlight the variety of actors who can be at the origin of these failures, but also the multiplicity of causes, sabotage of equipment with accidental fires, by the way, and that is the cause The most frequent, by human interventions to update the software of this equipment, as in the case of Fastly. “The first reason for breakdowns is the complexity of the Internet, with a tangle of interdependent solutions”, notes Nicolas Chagny, the president of the Internet Society France association.
The same underlines that the extent of the breakdowns testifies less of a lack of reliability of current technologies than their concentration in the hands of a small number of actors: “The cloud has accelerated the concentration on some very large Operators, whose breakdowns affect a large number of people, “he explains. In the field of cloud infrastructure, three players (Amazon at 33 %, Microsoft Azure at 20 % and Google at 10 %) alone control more than 60 % of the market and continue to grow at high speed by offering more and more additional services to their customers.
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