“know-how” of ex-employees of hotel-restoration seduces other sectors

Personal, Distribution, Logistics and Real Estate Services welcome reconvertes, leaving them training on technical skills.

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“I have not rolled my bump badly”, recognizes Antoine Biewesch, 29, who was a Tower Barman, Master of Hotel and Groom in prestigious establishments in Paris and Switzerland. Today, he is a real estate advisor in an Orpi network agency in Nogent-sur-Marne, Val-de-Marne. Like Antoine, many employees abandoned the hotel-restoration.

This is a real hemorrhage known by the sector, already facing a chronic shortage of labor before the pandemic. “Prior to the health crisis, from 130,000 to 150,000 jobs remained vacant, explains Vincent Sitz, President of the Employment-Training Committee of the National Independent Catering (GNI), and between the two confines, some 110,000 people have left the sector. “

The reason for this desertion is known: the sector is unattractive. A study by the 2018 Ministry of Labor Research (Dares) confirms it: the hotel-restoration is at the top of the least favorable trades to psychological well-being. Extension schedules, clipping between services, weekends and holidays, unpaid overtime, a very pyramidal management style, even quasi military … have fled a number of employees. It must be said that these had time to question themselves during the confines.

They now aspire to a “normal life”. “I have not practically accompanied my children at school,” regrets Morgane Rouanet, today in full professional reconversion. If, initially, twenty years ago, she chose the hotel and restaurant “by vocation”, she highlights the deficiencies of the sector: “There is a big difference between the dream and reality. C ‘ is really badly paid and there is no recognition, nor internal promotion. “What Antoine Biewesch confirms:” Even wetting his shirt, there is no recognition, “regrets the young man.

“behavioral skills”

Some sectors, themselves in search of labor, open their doors to these reconvertes: this is the case, in particular, services to the person, the large distribution, the logistics, the real estate, areas where working conditions are tried best.

“I am persuaded that the workforce coming from the sector is well received in other areas, because their behavioral skills are appreciated,” says Pierre Courbebaisse, President of the AFEC, training organization. It is true that the list of their assets is long: sense of customer service, habit of working in the emergency, faculty to be both in the oven and the mill, dynamism, great adaptability … so much Soft Skills (“Skills behavioral “) easily transferable in other sectors.

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/Media reports.