Hundreds of Holders of the Max Young Subscription, reserved for 16-27, complain of a strong degradation of this service, which costs them 79 euros per month.
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“frustration”, “exasperation”, “misunderstanding” … A wind of revolt has been crossing for several weeks the young community of the 100,000 TGV subscribers max. Now renamed Max Young, this SNCF service allows 16-27 years, for 79 euros per month, traveling without paying anything more and without any limit to the number of trips. A kind of unlimited package for TGV and intercities.
But that’s the theory. In practice, subscribers complain of the puzzle that has become the use of TGV Max and the galley of finding a “Max” place at zero Euro. Take the case of Céline, Agathe and Marine, three students in Lille between 21 and 23 years old (the typical profile of the subscriber), and who return to their families on weekends. They were first satisfied with the service – including although they can not easily get a TGV Max ticket on Friday after 4 pm or Sunday night but still succeeding in finding acceptable trains.
However, since November, they dislient. Impossible, they say, to have the availability they could unhook before. “This Friday before the holidays, to return to Paris, I had to buy a ticket to 38 euros in addition to my subscription, is climbing Céline. As I find almost no tickets – except sometimes at impossible hours. ‘Forget to add a Blablacar between Lyon and Grenoble – I do not get home almost anymore. “” We fight for the rare places on the direct bordeaux, TGV Max, it became Koh-Lanta, “said Marine. .
The three girls are not the only ones to be tempered. Dozens of similar situations have come back to us as soon as Le Monde launched his investigation on the subject: Sarah, who talks about “disaster”, Marjorie, who says “Furious”, Kevin, 26-year-old asset, who confesses more and more difficult to properly do the shuttle between Paris and Charleville-Mézières, Ugo, 25, who ended up having to pay a Fréjus-Paris in first class, Yann, 23, subscriber since 2017, who says See the difference between the pleasant beginnings of his life of “tgvmaxeur” and this beginning of school 2021 nightmarish …
Exasperation
Dozens of cases and even hundreds are highlighted on the Twitter account of the 1Max2Train Association and two Facebook groups “TGVMax Community” (19,000 subscribers) and “TGVMax, the maximum community” (3,000 subscribers). The exasperation rises in the face of situations sometimes ubousques. Adrien, publishes a picture of a train full of free places with the following comment: “Galère to book a TGV in rush hour (Paris-Lille 18:45) While it is … empty.” A situation that say Having known many subscribers contacted or crossed on the internet, like Lola and Céline who post the same types of empty train photos, raging to have paid their tickets for lack to have found the slightest place TGV max.
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