In the Web version of Sberbank online, it was possible not only to apply for restructuring, but also transfer the necessary documents to the bank and sign changes to the loan agreement. Consideration of the issue of Bank takes no more than 2 hours and does not require a visit to the office. Now the service is available for restructuring no more than three mortgage and consumer loans at the borrower.
“Until now, the remote restructuring in Sberbank online existed in the form of submission of the application, while enjoyed high popularity from customers: currently more than half of applications in the Sber receive online. Development of digital debt settlement services – priority for us, because the most valuable In the life of people – this is time and health. Now, if you have a challenging financial situation, the bank’s clients will be able to not waste time visiting the Bank and make restructuring to Sberbank online. Taking into account the continuing coronavirus pandemic, the remote service will allow clients to minimize the number of contacts and secure their health. ” – Commented on the director of the division “Retail recovery and settlement” of Sberbank Denis Kuznetsov.
In the nearest service development plans, an increase in the amount of borrower’s obligations available to restructuring. The possibility of submitting applications in mobile versions of Sberbank online and restructuring credit cards will be introduced.