The Californian firm locked so far the repair of its products, until depriving face recognition face ID, the iPhone 13 whose screen had been changed.
Le Monde with Reuters
This is a first. Apple, now, market spare parts and tools allowing any individual to repair certain iPhone and Mac computer models, announced the firm, Wednesday, November 17, in a communiqué . Consumer associations have been putting pressure for many years to ensure that the repair instructions and original parts are more widely accessible.
Since 2019, independent repair workshops can buy parts, tools and manuals, Apple today feeds some 2,800 independent workshops in addition to its 5,000 officially approved repairers. But, with this new project, the general public will now be able to buy parts and repair its phone or computer following the instructions of the manual.
Apple said that its online store would initially offer about 200 pieces and tools to solve the most common problems around the screens, batteries and cameras of iPhone 12 and 13 models. Subsequently, the parts for Mac computers that use Apple’s M1 chip will also be offered, as well as those for less common repairs.
a step towards the “right to repair” French
Customers will benefit from the same prices on parts and tools as independent repair shops, Apple said. They will also be able to return their used parts to the firm after having repaired to receive a discount.
This new program could reconcile Apple with the French Right to Repair “. Graduated from 1 to 10, the repair index informs about the ease with which an electronic device can be repaired or repaired. Set up since the beginning of January in France, it is displayed in the form of a label in shops and on merchant sites, directly under smartphones, televisions, computers, mowers and washing machines .
End of February, almost two months after the official launch of the index, the four models of iPhone 12 in particular only obtained 6/10. The repair clue for other Apple smartphones also turned around 6/10, however, descending up to 4.5/10 for the iPhone XR. These results placed the iPhone below the average repair note of 6.8/10 that Le Monde had calculated by adding the scores of a small hundred smartphones identified by the site.
Difficulty. Change the iPhone 13 screen
In the same way, the American technology giant had been pinned, at the beginning of November, for the difficulty of troubleshooting the screen of his iPhone 13, the case of a screen being the breakdown. more common of current smartphones. And if it was possible to change it on an iPhone, for oneself or by a repairer, it was no longer with the new Apple model. According to An article published on November 4th by Ifixit , a specialist site of repair modes, when changing the screen of the iPhone 13, we lost recognition Facial, Face ID.
A few weeks after this incident – and after having back-edited – the Californian firm said plan to launch its repair program for the beginning of 2022 in the United States, before extending it to other countries later In the year.