Istanbul awarded the winners of the XII Annual Award “Quality Service and Consumer Rights”. Every year award is awarded to companies that create a high-quality client service. This year, the winners of the award became the company who managed not just to survive the coronacrises, but also to understand what consumers want today.
Winner in the category “Medical Services” was the company “Laboratory of Hemotest”. Svetlana Vasilenko, Commercial Director of Laboratory GEMOTEST LLC, presented the results of the work and noted the importance of the work of each specialist: “First of all,” hemotest “is the stories of people. For each PCR, for any reagent, for all equipment units, for our new Franchisees and for the next prestigious premium are the work of specific specialists. We care about people, and in return we get incredible results. “
Society has changed a look at the house, life and the style of housing. Now it’s not just a place where people come only to sleep and take a shower. In priority, space and comfort. Avdeev Alexander, the first deputy general director LLC “Furniture group” Dyatkovo “- the management company of Diemai Rus LLC:” Dyatkovo “is a copyright look at the design of the home space, which begins with respect for each client and pride for the result of the work done . Each brand collection is a result of a thorough choice of design, colors and textures. It is warm and concern that you can feel, plunging into the atmosphere of a cozy home. “
Another trend is a phijital reality. Consumers began to rely more on digital tools for everyday occupations, both at home and outside, trying to minimize contacts with people even in fitness clubs. “Fitness Club without Personnel X-Fit Point is a completely new format for the market,” said Ruslan of Bictimirov, director of franchising X-Fit in Russia. – We created it, focusing on world trends, as a response to the request of the audience, whose behavioral psychology largely changed due to coronacrisis. “