Amazon will pay buyers who have injured the goods purchased from the online store. Compensation will be paid regardless of who is to blame: a company or manufacturer. It will be no more than 1000 dollars. Reports about it Bloomberg.
Buyers submitted numerous claims for injuries received from purchased goods. Disputes about who are responsible for this – Amazon or the manufacturer himself – aggravated in July. The US Consumer Safety Commission submitted to the Court to the company, seeking to recognize it with the responsible for all products presented on its platform.
In the court cases, Amazon argued that it was not responsible for damage caused by third-party manufacturers. At the same time, their goods make up more than half of the entire range presented on Amazon. Among them are famous brands, artisans and hundreds of thousands of Chinese manufacturers who are looking for a direct path to customers in the USA.
As part of its new policy, which enters into force on September 1, Amazon promised to pay compensation to customers if they consider their complaints that rejected the manufacturer justified. Amazon stated that far goes beyond his legal obligations and makes much more to protect his customers than any other company.