Gazprom developed for his heads a new standard for evaluating activities, Interfax reports. It will begin to include the level of customer satisfaction.
The updated list of key performance indicators (KPE, or KPI) was included in the document called “Gazprom Group” policy in the field of sustainable development. ” He was adopted by the Board of Directors of the Concern on April 30.
“Gazprom Group” performs continuous improvement of the KPE system, including the expansion of a list of sustainable development indicators, “the document says.
In early May, Gazprom’s leadership has promised to hold a free gasification of private houses to 300 square meters in Russia. Their owners can count on the branch from the gas pipeline to the boundary of the land plot, provided that it is not further 200 meters from the gas distribution network.